Archives for November 2012

Software Update 3.11.121

New updates for our royalty software are now available.

EasyRoyalties version v 3.11.121 provides the following corrections or new features. This list shows all changes since the last announcement; some minor updates have been released in the interim – check your current version of EasyRoyalties to determine which changes apply.

• (v 3.11.106) Author contracts view: column added for last statement to-date

• (v 3.11.106) Licenses view: column added for reporting cycle months

• (v 3.11.106) Invoices: title added to the item description.

• (v 3.11.106) Author/contributor detail, Titles tab: list of titles can now be sorted by any of the columns in this window.

• (v 3.11.106) Improvements to Purchase Summary document

• (v 3.11.106) Author contracts view: added quick command to change author on a contract (royalty statements, advances, payments, etc. are retained and moved to the new author)

• (v 3.11.108) Author detail: change author from Person to Organisation and vice versa now enabled.

• (v 3.11.109) Author royalty statement, multi-title format: columns can now be selected (i.e. show/noshow), and the column header text is user-defineable.

• (v 3.11.112) License fees -> ‘Ignore for author royalties’ option: if option is selected, author royalty estimate (tab on payment-received detail) will now show no royalties.

• (v 3.11.112) Tools -> Backup: suggested (default) filename no longer includes the full folder path name as part of the backup file name, resulting in (much) shorter filenames. Also, suggested (default) location changed to the same folder as the data file being backed up.

• (v 3.11.112) Payments received view: columns added for ‘Country’ and ‘Language’ (showing country of licensee and language of license, respectively)

• (v 3.11.112) Royalty statements, sales-based reserves format: reserves brought forward were not showing in the detail section (though the summary section was correct). This has been fixed.

• (v 3.11.113) New report: Royalty Rights Aanalysis: shows total royalty expenses by royalty rights (rules). Also shows which activities with no royalty rule assigned.

• (v 3.11.115) Registration information moved to different location in the Windows registry (from CURRENT_USER to LOCAL_MACHINE)

• (v 3.11.116) Added ‘SelectedReviews’ field to Import -> Titles & properties

• (v 3.11.116) Sales detail report -> Export: return quantities were incorrectly showing as positive numbers; this has been fixed.

• (v 3.11.116) Author royalty statement — multiple titles format: the ‘unearned opening balance’ now includes amounts from any advances paid during the period.

• (v 3.11.116) Sales by title report: incorrect alignment of quanty totals. This has been fixed.

• (v 3.11.116) Author contract groups: total advances showing incorrect amounts (on-screen views). This has been corrected.

• (v 3.11.118) Author royalty statements, landscape & sales-based reserve formats: certain combinations of selected columns resulted in rightmost column being too small. This has been fixed.

• (v 3.11.118) Author royalty statements: Save As (e.g. to .rtf) – some statements that printed correctly might crash when saving to .rtf. This has been fixed.

• (v 3.11.119) Author payments: the ‘paid/unpaid’ status now remains unlocked even after accounting on a royalty statement (so that unpaid advances which were reported on statements can be subsequently marked as ‘paid’)

• (v 3.11.119) Agent’s package: new document: Author Invoice (invoice for commission on payments received)

• (v 3.11.120) Submissions -> Quick command -> Modify: if the following fields were left blank, the command was incorrectly blanking out the corresponding fields in the selected items: language, license type, season, account executive. This has been fixed.

• (v 3.11.120) Titles view -> Advanced lookup: keywords search enhanced to allow for ‘all keywords’ or ‘any keywords’ searches.

• (v 3.11.120) Title cataologue: show keywords now optional

• (v 3.11.120) Companies view & People view: added ‘Company type’ and ‘People type’ (the ‘view as’ settings) to search criteria.

• (v 3.11.121) New submission: the ‘Lookup’ command for the ‘submission-to’ field was not including companies of type sub-agent. This has been fixed.

• (v 3.11.121) Royalty statements: in certain non-English regional settings, a royalty statement with certain printing options set (title editions details), an error would occur; this has been corrected.

• (v 3.11.121) New submissions for multiple titles or multiple companies: improved warning for duplicate submissions (allows for ‘Yes to all’ and ‘No to all’)

To download and  install this royalty software update, log in to the client support website at

NOTE: if you have multiple users sharing a single database, all users may need to update at the same time. For more information, log in to the client support website or see your system administrator.

If you have any questions please feel free to contract or call 516-593-0480.

Validation of ISBN/Product Code

Every product in our royalty software requires a product code. Book publishers call this code an ISBN (International Standard Book Number).

Book publishers can configure the royalty software to accept only valid ISBN’s. This is done from the Options, settings & lists > Personal options > General tab.

Select Validate ISBN numbers on data entry to accept only valid ISBNs. Leave this box unchecked to turn validation off.

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New York Office Closed for Thanksgiving Holiday

The New York office will be closed from Thursday November 22nd through Sunday November 25, 2012 for the Thanksgiving holiday.

Royalty software customers needing support during this period can email These emails will be answered by our London office.



Royalty Software Disaster Protection

Hurricane Sandy, which hit New York City in October 2012, drove home the importance of protecting your critical royalty software files. While companies along the shore were affected, so were datacenters in Manhattan and inland companies that experienced power outages and power surges.

At Kensai International we advise our clients to implement a four tier backup plan.

Tier 1. Online Backup

Online backup ensures that your royalty software’s data is automatically backed up to a secure location. Small companies tend to use affordable backup services such as Carbonite, Mozy or SOS Online backup. Large companies use more expensive backup services from Fortune 500 companies such as IBM and EMC.  What’s the difference? In the event of a disaster these Fortune 500 companies can call on resources that are not available to smaller online backup services.

Small Company: Carbonite, Mozy, SOS Online

Large Company: IBM, EMC

Tier 2. Local Backup via a USB hard drive or a Network Attached Storage Device

Though an online backup services is good, you always need a 2nd line of defense. Why? First, you never want to place all your eggs in one basket. Second,  in the past some backup services have experienced problems that delayed backup recovery by up to 7 to 21 days. Third, restoring data from a local device is a lot faster.

Small Company: Seagate Backup Plus or Western Digital MyBook

Larger Company: IoSafe Fire and Waterproof USB or NAS drives.

Note: Companies with small data files supplement this with a periodic backup to a CD. Companies with large data files may supplement their hard drive backup with a tape backup or backup to a USB drive that is is stored in a fire & waterproof safe.

Example: Daily online and USB hard drive backup. Monthly tape backup.

Tier 3. Surge Protection

Surge protectors  & power conditioners protect your royalty files from the data corruption and drive failures that result from large power fluctuations. Pricing ranges from $25 for a simple surge protector to $300 for a ZeroSurge surge protector. ZeroSurge protectors are used by government agencies; Department of Defense, NASA, US Army, US Navy, etc., and Fortune 500 companies  such as AT&T, Boeing, Exxon, Federal Express Lockheed Martin. If you have over 5,000 royalty contracts we recommend that you protect the hardware storing your royalty data with a ZeroSurge protector and a UPS device.

Tip: Plug the ZeroSurge protector into the power outlet and plug the UPS device into the surge protector.

Small Company: APC or Isobar surge protectors or UPS devices.

Large Company: ZeroSurge (

Tier 4. Data Recovery Procedures Manual

The data recovery procedures manual is a step by step action plan on how to recover your royalty software and its associated data files.  It contains the contact information for the software’s vendor and you how to recover the data stored in your online and local backup drives. Twice a year the IT manager (or royalty manager in small companies) will test the recovery procedure to ensure that it works and that all contact information is valid. The recovery procedures manual should be stored online and in a local fire & waterproof safe.

If you have any questions or comments about the information in this post please email