Technical problems and errors in the royalty software are addressed by JDC Software; the developers of Easy Royalties. Technical support is free and available via email.

Kensai International Ltd. provides on-line and on-site training, implementation project management, data conversion and software customization to customers in the United States and Canada.

Support Email:

Emailing support will alert our UK and US offices to your request and enter your help or feature request into our ticketing system.

Registered users can access our client portal. From the client portal you can download the latest updates, obtain new license keys and submit a support ticket.

North America
Kensai International, Ltd
75 Nottingham Road
Malverne, NY 11565
Tel: 516-593-0480

Europe, Asia, and Africa
JDC Software
29 Harley Street
London W1G 9QR
United Kingdom
Tel +44 207 681 2014