Royalty Software Disaster Protection

Hurricane Sandy, which hit New York City in October 2012, drove home the importance of protecting your critical royalty software files. While companies along the shore were affected, so were datacenters in Manhattan and inland companies that experienced power outages and power surges.

At Kensai International we advise our clients to implement a four tier backup plan.

Tier 1. Online Backup

Online backup ensures that your royalty software’s data is automatically backed up to a secure location. Small companies tend to use affordable backup services such as Carbonite, Mozy or SOS Online backup. Large companies use more expensive backup services from Fortune 500 companies such as IBM and EMC.  What’s the difference? In the event of a disaster these Fortune 500 companies can call on resources that are not available to smaller online backup services.

Small Company: Carbonite, Mozy, SOS Online

Large Company: IBM, EMC

Tier 2. Local Backup via a USB hard drive or a Network Attached Storage Device

Though an online backup services is good, you always need a 2nd line of defense. Why? First, you never want to place all your eggs in one basket. Second,  in the past some backup services have experienced problems that delayed backup recovery by up to 7 to 21 days. Third, restoring data from a local device is a lot faster.

Small Company: Seagate Backup Plus or Western Digital MyBook

Larger Company: IoSafe Fire and Waterproof USB or NAS drives.

Note: Companies with small data files supplement this with a periodic backup to a CD. Companies with large data files may supplement their hard drive backup with a tape backup or backup to a USB drive that is is stored in a fire & waterproof safe.

Example: Daily online and USB hard drive backup. Monthly tape backup.

Tier 3. Surge Protection

Surge protectors  & power conditioners protect your royalty files from the data corruption and drive failures that result from large power fluctuations. Pricing ranges from $25 for a simple surge protector to $300 for a ZeroSurge surge protector. ZeroSurge protectors are used by government agencies; Department of Defense, NASA, US Army, US Navy, etc., and Fortune 500 companies  such as AT&T, Boeing, Exxon, Federal Express Lockheed Martin. If you have over 5,000 royalty contracts we recommend that you protect the hardware storing your royalty data with a ZeroSurge protector and a UPS device.

Tip: Plug the ZeroSurge protector into the power outlet and plug the UPS device into the surge protector.

Small Company: APC or Isobar surge protectors or UPS devices.

Large Company: ZeroSurge (

Tier 4. Data Recovery Procedures Manual

The data recovery procedures manual is a step by step action plan on how to recover your royalty software and its associated data files.  It contains the contact information for the software’s vendor and you how to recover the data stored in your online and local backup drives. Twice a year the IT manager (or royalty manager in small companies) will test the recovery procedure to ensure that it works and that all contact information is valid. The recovery procedures manual should be stored online and in a local fire & waterproof safe.

If you have any questions or comments about the information in this post please email

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Multi-Tier Backup for Royalty Data

Regardless of the royalty software you select, a multi-tiered backup strategy is essential to protecting your royalty software’s data.

Recently, a CNET news article reported that Carbonite, an on-line backup provider, is suing a hardware manufacturer and reseller for selling it defective hardware that affected the backups of 7,500 customers in 2007.

In the past we have seen systems where the backup tape device or external hard drive failed.

At Kensai we recommend that users of Easy Royalties software backup their data with a three tier approach that includes; connected backup devices, online backup service and an independent backup media that is not connected to the hardware.

One royalty software client uses an online service to backup their data file each night. 

Their IT department uses Norton Ghost to program makes an incremental image copy of their hard drive each day.

They also use a Clickfree USB hard drive to backup the royalty software. The user plugs the Clickfree into a USB port. It automatically backs up the data and turns itself off. Then the user unplugs the drive and stores it in a fire and waterproof storage container.

All hardware and software backup devices can fail. A redundant backup strategy ensures that no one failure will threaten the safety of your Easy Royalties software data.

Clickfree backup, Editor's Choice!

Last month we recommended Clickfree to backup your royalty software data files, today it received the Editor’s Choice Award from PC Magazine.

 “There’s no easier method of computer backup currently available on the market, and that alone earns the Clickfree HD325 our Editors’ Choice for portable backup solutions. Though it’s more of a document backup system, you can think of it as a lifeboat for your files. It comprehensively searches and backs up your digital life, and backing up is something that we all need to do. The HD325 is so simple that you’ll have no excuse not to.”

Read the Clickfree Backup Review

Regardless of the royalty software that you company uses, backing up your data is essential. We recommend that small publishers protect their data files with a Clickfree drive and an on-line data backup service.

Backup Plan

While large companies religiously backup their data files every night, many small publishers don’t.

Backing up your royalty software data files is critical. Hard drives go bad, computers get infected by viruses that wipe data, power surges can fry electronic equipment, and broken water pipes can flood your office.  [Read more…]